black hole wont install

[samnoon31]

i started to install the program and black hole came up first instead of the original screen but now i have nothing other than a blank black screen

 

[el bandido]

It would help to mention the exact file you tried to load and what receiver you are using.

 

[angelofsky1980]

i started to install the program and black hole came up first instead of the original screen but now i have nothing other than a blank black screen

Your box is genuine?