device manager green screen

[redtangodancer]

I can't get device manager to mount my drive because it crashing into green screen.Restarting does not help.I am very reluctant to re flashbecause my personal backup after running it shows "personal back up available but not compatible with this device"
Any advice?

 

[angelofsky1980]

I can't get device manager to mount my drive because it crashing into green screen.Restarting does not help.I am very reluctant to re flashbecause my personal backup after running it shows "personal back up available but not compatible with this device"
Any advice?

No crashlog = No help

 

[redtangodancer]

where can I find the crash log?

 

[Past2Present]

/media/hdd

 

[redtangodancer]

Sorry for delay.
Crashlog for devicemanager green screen