Solo [HARDWARE PROBLEM][DIAGNOSE][HELP] Solo SE V2 don't boot

[Kataryno]

Hello Vu Community,


Last week i had bad luck with my 3-year-old VuSoloSE. Some kind of short circuit originated on a high consumption appliance caused somehow to burn the HDMI module from my TV and all devices to it connected including my box Vu. Only this TV and box were affected however the TV still works fine only HDMI ports become unusable.


What concerns me the most is in fact the Vu Box that now won't boot despite of having the front light turned ON. Network is unreachable and the LED lights from network card are permanently turned on. Images attached!


I tried to search around web to understand what might be the problem to try to save the box but nothing found for this specific model only for vu duo and the red light problem that is solved by replacing some capacitors.

Since this problem was in fact related with some electrical discharge maybe something is related to capacitors as well but since the box motherboard has so many is like finding a needle on a haystack. Currently I don’t have my serial cable with me so I cannot plug it in to the box for trying to obtain some kind of log.

So if anyone has any ideas what could be the problem? Anyone experienced similar situation?


Thanks in advance

 

[AlexWilMac]

This kind of serious electronic problems are hardly likely to be solved by a forum: you need a good technician, hoping that your problem is only in some capacitors or in the power supply and not in the motherboard itself.

 

[Kataryno]

In fact im trying to get a professional to work on this box but in my country there isn’t a lot of shops that work with this kind of hardware.

On the next weekend I will have the possibility to connect the serial cable to the box and try to obtain more information from it.

 

[AlexWilMac]

I think (and hope) for you is the power supply section the problem, because the motherboard (the most delicate part, as everything electronics) would be impossible to fix.
The capacitors, probably can't be affected by a power problem. But, in case, they are easy to be changed, especially by a technician.

 

[Kataryno]

My concern is in fact that the electrical discharge problem came from TV from the HDMI port and propagate to the other HDMI devices connected…

 

[Kataryno]

ello,

Thanks for your help and suggestions.

In fact I went to an electronic shop and the guy that made the diagnose said it must be something with graphic/CPU no repair is possible.

I did not tried yet to connect to serial port because i don´t have any RJ12 connector available at the moment to the make cable but since I already got the diagnose I think is not important anymore to do that right? What is your opinion?

 

[taghlaoui]

Hi @Kataryno,

I have the same problem with the same box (Vu+ SOLO SE).

I want to ask:
Did you fix it? or achieve anything? - After all these 3 years

and most important:
How to diagnose in PuTTY using Serial Connection?
What the settings should I do inside PuTTY for Serial Communication?

 

[Kataryno]

Hello!

Unfortunately no. Since I got the diagnose from the technician I completely put aside the box and didn't even try to access it by serial cable.

Regards

 

[Tonysakai]

Hello Vu Community,


Last week i had bad luck with my 3-year-old VuSoloSE. Some kind of short circuit originated on a high consumption appliance caused somehow to burn the HDMI module from my TV and all devices to it connected including my box Vu. Only this TV and box were affected however the TV still works fine only HDMI ports become unusable.


What concerns me the most is in fact the Vu Box that now won't boot despite of having the front light turned ON. Network is unreachable and the LED lights from network card are permanently turned on. Images attached!


I tried to search around web to understand what might be the problem to try to save the box but nothing found for this specific model only for vu duo and the red light problem that is solved by replacing some capacitors.

Since this problem was in fact related with some electrical discharge maybe something is related to capacitors as well but since the box motherboard has so many is like finding a needle on a haystack. Currently I don’t have my serial cable with me so I cannot plug it in to the box for trying to obtain some kind of log.

So if anyone has any ideas what could be the problem? Anyone experienced similar situation?


Thanks in advance

Check all the capacitors .if you know how to check fine but if y

Hello Vu Community,


Last week i had bad luck with my 3-year-old VuSoloSE. Some kind of short circuit originated on a high consumption appliance caused somehow to burn the HDMI module from my TV and all devices to it connected including my box Vu. Only this TV and box were affected however the TV still works fine only HDMI ports become unusable.


What concerns me the most is in fact the Vu Box that now won't boot despite of having the front light turned ON. Network is unreachable and the LED lights from network card are permanently turned on. Images attached!


I tried to search around web to understand what might be the problem to try to save the box but nothing found for this specific model only for vu duo and the red light problem that is solved by replacing some capacitors.

Since this problem was in fact related with some electrical discharge maybe something is related to capacitors as well but since the box motherboard has so many is like finding a needle on a haystack. Currently I don’t have my serial cable with me so I cannot plug it in to the box for trying to obtain some kind of log.

So if anyone has any ideas what could be the problem? Anyone experienced similar situation?


Thanks in advance

Check all of the capacitors.if you don't know how, look for capacitors with some popped up top or having a crack or smell or darkened.it could help