Hello.
I have a mechanical problem with the standard remote control of my Duo2.
The central ring (the key that allows up, down, left and right moves) works very bad.
I bought my Duo2 in January 2018 and the remote control had no problem for the first months. Now I have to press strongly many many times in the hope that it will send the signal. Please note that:
- basically all the other keys of the remote control work fine, even if the 'OK' central button (the button within the central ring) starts showing the same symptoms;
- it looks like a mechanical problem , like if something inside is wearing out. When I see the feedback of the red light of the remote control, it means the the signal was sent; however, as I said, I have to try many many times before seeing the red light feedback.
The usage of the remote control is really becoming annoying.
I would like to know if there are other users experiencing that.
Did anyone open the remote control? Is it possible to fix the problem?
Alternatively, is it possible to map the functions of the central ring key to other keys in certain situations (and how)?
Alternatively, is it possible to control the stb with an app on an Android smartphone?
Alternatively, is it possible to buy a different remote control (the remote control of my TV has 10 years and works perfectly, may I use it to control the stb)?
If you have other solutions, please let me know.
Thanks in advance.
I have a mechanical problem with the standard remote control of my Duo2.
The central ring (the key that allows up, down, left and right moves) works very bad.
I bought my Duo2 in January 2018 and the remote control had no problem for the first months. Now I have to press strongly many many times in the hope that it will send the signal. Please note that:
- basically all the other keys of the remote control work fine, even if the 'OK' central button (the button within the central ring) starts showing the same symptoms;
- it looks like a mechanical problem , like if something inside is wearing out. When I see the feedback of the red light of the remote control, it means the the signal was sent; however, as I said, I have to try many many times before seeing the red light feedback.
The usage of the remote control is really becoming annoying.
I would like to know if there are other users experiencing that.
Did anyone open the remote control? Is it possible to fix the problem?
Alternatively, is it possible to map the functions of the central ring key to other keys in certain situations (and how)?
Alternatively, is it possible to control the stb with an app on an Android smartphone?
Alternatively, is it possible to buy a different remote control (the remote control of my TV has 10 years and works perfectly, may I use it to control the stb)?
If you have other solutions, please let me know.
Thanks in advance.