in epg data setup(blue then red button) u need to set where your epg data will be stored eg. usb / hdd( not internal flash),which provider eg. rytec uk or what ever you want ,set a time for this to happen,maybe check what channel are set to download (green)and update list (green again) once your happy with list press red to save, that should be it...i have mine set for daily download at 6.00am because sometimes kids are up and watching telly by 7.00am and its hard for them to to know whats happening when screen suddenly goes blank and that there not allowed to change channels (takes about 3 mins) , father in laws box is set for 17.57pm every day because they are normally sitting down to watch 6 o clock news (only time i can almost be sure box will be switched on every day as they unplug every thing at night)