vu zero 4k

[dolling]

hi have zero 4k running open blackhole when restarting box gui disappears ! can get to it through open webif but have to reset factory settings to get it back !! any ideas happens on obh and blackhole. thanks

 

[AlexWilMac]

And what if you press MENU?
Probably, you have non channels scanned and it does not show anything...
If the menu appears, do what it needs.

 

[dolling]

channels are there but no gui ! can see menus on webif but not on tv

 

[AlexWilMac]

Not on the webif!!!! otherwise you can't understand what's going on in the box!
If I say: "Press MENU", I mean on the remote, of course!
Because if you don't see anything, it might be burnt the video card or the HDMI port.
Please: follow step by step the advices, otherwise we can't be of any help.

 

[dolling]

tv picture is there but no gui and can turn over using channel buttons

 

[AlexWilMac]

OK: so you did not answer the question: in my case I can't go on.

 

[dolling]

what was your question ? ive get picture no gui

 

[nunigaia]

what was your question ? ive get picture no gui

Maybe any plugin that has screwed up the default skin!

Unpack the attached file on your PC and by ftp, send it to:

/usr/share/enigma2

best regards
nunigaia

 

[AlexWilMac]

Yes, this was the 2nd step: but he said he needs to reinstall. Obviously, we have no chance to know if, after the reinstalling, he installed also any strange plugins or skins...
The fewer a user tells, the fewer the help we may give...

 

[nunigaia]

Yes, this was the 2nd step: but he said he needs to reinstall. Obviously, we have no chance to know if, after the reinstalling, he installed also any strange plugins or skins...
The fewer a user tells, the fewer the help we may give...

It is a regular occurrence when users install incompatible plugins or illegal panels

best regards
nunigaia

 

[dolling]

ok thanks