Hello to all. I have a big problem and I hope someone help me. This morning during the upgrade with the latest BH, it blocks the progress of the update and on the decoder screen, DUO2, remains the inscription "ubifs update". I waited for quite a while, 30 min. approximately, then I turn off and without giving much thought and thinking it was gone bad the image downloads, or pen drive, I go back to the PC, riscarico the BH and I format the pen drive. I go back to the decoder and nothing is blocking the update at the same point that is marked "ubifs update". Format other pen drive, unloading the image from the official website as well as the penultimate BH. I go back to the decoder I open it and I disconnect the internal HD, I remove the current unplugged for about 20 minutes, I try with various pictures and thumb drive but nothing the decoder you plant in the same spot. The oddity is that it seems to load images: he took the official image but stays with the blue screen in starting. Then after loading the last bh, the decoder is switched on regularly tuning in on the last channel is turned off, as if nothing had happened. Just before I reconnected the internal hd, but I never made any backups. I read here and there that you can be fucking boot or something, and that could be restored with an input null-modem cable to RS232. I sincerely hope that someone knows the answer or who can tell me how to contact the official service: I tried on the mother site, but the "bug report" in "support" does not work. Sorry for my bad english. Thank you very much.-